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Frequently Asked Questions

  • When is the Event?

The Event is on Thursday 13th May 2021. The Gates open at 8.30am and the Event begins at 10am.

  • What do I need to bring with me to the event?

There is a comprehensive list of things you need to bring to the event here

  • How do I get into the castle?

The entrance to the event is via the North Gate of the Castle. This is located just inside Bute Park off North Road.​

  • How far will I have to walk?

Access to the event is on foot through Bute Park. There is no vehicle access into the Castle itself. Once inside the Castle site, everything is easily accessible without having to walk far. Staff will be on site to assist those with less good mobility.

  • What should I do with my rubbish and are there bins at the event?​

Yes there are some bins provided to dispose of event rubbish. However, picking up litter in a COVID Wales puts our staff at a higher than normal risk. Please help us by putting your rubbish in the bins provided or better still by taking your own rubbish home and recycling it.​

  • How do I book my COVID tests?

Please see our comprehensive guide to booking and taking your COVID Tests here

  • Where can I go for my COVID test?

Please see our comprehensive guide to booking and taking your COVID Tests here

  • How do I do my Lateral Flow Test myself?

Please see our comprehensive guide to booking and taking your COVID Tests here

  • Do I need to book a ticket for my child? Under 11s etc

All individuals older than Primary School age must register their details and get a ticket to be admitted to the event. Any children of Primary School Age (generally 11 or under) can come to the event with their parent or carer without registering and without a ticket. Parents and Carers need to specify how many children 11 or under (Maximum of 2 per supervising adult) they are bringing at the time of booking their ticket. All children under 16 must be accompanied by an adult. All children between 12 and 16 must have their own ticket to attend.

  • Can I buy food when I am at the castle?

The Castle café is closed to event attendees, but our event catering is open.

  • How COVID safe is the event going to be?

As part of the Welsh Government Test Event programme, there will be some COVID risk. However, every possible control is in place and plans have been checked to ensure your visit to the event is as safe as possible.

  • What happens if it rains?

This is an outdoor event in Wales and therefore it is likely to rain at some point. There is no such thing as bad weather, only inappropriate clothing. Please dress appropriately and prepare for wet weather.

  • What if I get a positive COVID test result?

Please see our comprehensive guide to booking and taking your COVID Tests here

Please follow the rules on the government website

Isolate and stay at home for 10 days

  • How will I know when the event is happening?

We are planning for the event to go ahead on Wednesday 12th May. If this is not the case then it will take place on Thursday 13th May. An announcement will be made on this website on the evening of Tuesday 11th May to confirm the date of the event.

  • Will there be toilets on site?

Yes there are event toilets on site

  • Is the castle accessible for a wheelchair?

Yes the event is on one level field. However, some of the surface is cobbled and some is on grass. If you expect this may prove to be a challenge please contact us for advice by emailing or call 029 2143 2171.

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